Frequently Asked Questions

Frequently Asked Questions

What services does Tech Department offer?
Tech Department offers a comprehensive range of services including computer support, home automation, network setup, audio installation, mobile device assistance, landscape lighting, home theater setup, and consulting.
Where does Tech Department provide its services?
We proudly serve the Naples, FL area and its surrounding areas including Marco Island, Bonita Springs, and Estero.
How experienced is Tech Department?
With over a decade of experience, Tech Department boasts a team of highly skilled professionals who are experts in their respective fields.
Do you offer remote support?
Yes, we offer remote support services to quickly address issues without the need for an onsite visit whenever possible.
What types of payments do you accept?
We accept payments via cash, credit card, wire transfer, Zelle, and check for your convenience.
Can Tech Department help with commercial projects?
Absolutely, we have experience working on both residential and commercial projects and can tailor our services to meet your specific needs.
How can I schedule a consultation?
You can schedule a consultation by contacting us through our website or giving us a call. We'll be happy to discuss your needs and provide personalized solutions.
What sets Tech Department apart from other companies?
At Tech Department, we prioritize customer satisfaction, professionalism, and expertise. We go above and beyond to ensure that our clients receive the highest quality service and solutions tailored to their unique requirements.
Do you offer any discounts?
At this time, we offer discounts for veterans, military, first responders, teachers, and non-profit organizations. Contact us to learn more about our discount programs and eligibility criteria.
What is the wait time for service requests?
We strive to provide prompt service and aim to respond to service requests as quickly as possible, often within the same day for urgent issues.
Do you assist with new construction projects?
Yes, we specialize in helping with new construction projects, providing expert guidance and installation services for all your technology needs.
Do you offer support for remodeling projects?
Absolutely, we're here to assist with remodeling projects, ensuring seamless integration of technology into your updated space.
Can you remove my old technology and furniture?
Yes, we offer removal services for old technology and furniture to make space for your upgraded setup. Our team will ensure proper disposal or recycling of the items in an environmentally friendly manner. Just let us know, and we'll take care of it for you!
What is "white glove" service ordering and delivery?
Our "white glove" service ensures a premium experience from start to finish, with meticulous attention to detail in ordering and delivering your technology products, providing you with peace of mind every step of the way.