Reviews
Reviews
Exceptional Service for Exceptional Clients
We are grateful for each and every one of our clients for trusting us with their technology needs. Your support allows us to do what we love—helping make technology simple, seamless, and stress-free.
Built on a foundation of trust and integrity, we understand that your digital world is just as personal as your real one. That’s why we uphold the highest standards of quality, privacy, and discretion, ensuring your technology is seamless, secure, and always working for you.
Trusted solutions, personalized support, and technology that just works.

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Dale Tremblay
Andrew was fab! What else can I say? Explained the problem, took a lot of time with Xfinity, I am so happy to have my pc up and running.Posted on Google![]()
Gary Harlan
Andrew is fantastic!!!! I was having internet issues which literally shuts my house down. Andrew had initially set up the system and within minute of arriving within 1 hour had the issues resolved!! Courteous and so professional! I’d give him 10 stars!Posted on Google![]()
Cynthia Carney
Not being tech savvy myself, I have always said I need my own Tech Department! Well, I finally found it! Andrew from the Tech Department did a stellar job setting up my TV and solving some serious complex computer issues for both my home and business computers. He is extremely capable, efficient, a pleasure to work with and I highly recommend him.Posted on Google![]()
Dan Luciano
Andrew was a pleasure to have working on my system. Had the knowledge and took the time to fix the problems and explain all to me. Everything now working as it should. Great experience. I would highly recommend Tech Department for you a/v needs.Posted on Google![]()
Kathryn Parlavecchio
Andrew was very helpful, efficient and pleasant during his visit to help me with my computer problem. He was also patient with this elder woman who needed his guidance and answered all my questions. Upon leaving, he offered his help, if needed, for further questions as they arise, just by giving a quick call or text. That was really comforting. I would highly recommend Tech Dept services and will surely use them again. Five Star!!Posted on Google![]()
judy thayer
He did a fantastic job! He was very professional and friendly. The way he described everything was great for me and my parents. We’re not the best with technology, and he described it in such a way that left us with no questions.Posted on Google![]()
Carol Cavatorta
We were having a problem with Outlook emails . Andrew was contacted by our daughter and he was in the Naples area and was at our home by mid morning . In a very short period of time he was able to address our problem and answer some of our other questions. Very personable and knowledgeable. We would definitely recommend AndrewPosted on Google![]()
Simon Gluckman
Andrew always provides excellent service. He is responsive, honest, and gets the job done in a timely manner.Posted on Google![]()
DrDawn Hazzard
Andrew was terrific! He found issues that I thought were just computer annoyances. I'm not even close to know what is wrong with my computer, but he does! Also, he is nice and polite.Posted on Google![]()
Jan Pass
Andrew is amazing!! I never thought I would get my computer back running but it took Andrew almost no time to find the problem and then he cleaned up my overloaded computer so everything is more streamlined. I would call him and Tech Dept in a nanosecond if I need help againPosted on Google![]()
Nicci Young Wiese
I cannot recommend this IT team highly enough. Andrew made our migration from Google Workspace to Microsoft 365 seamless, efficient, and far less stressful than I expected. His technical expertise was evident throughout the entire process. Communication was quick and to the point. He was responsive and patient, and instructions were clear. If you’re looking for a knowledgeable, reliable, and customer-focused IT partner, this team is exceptional.Posted on Google![]()
Amy Weiss
I had a issue with my email I couldn't resolve but a session on the phone with Andrew worked it out fully.Posted on Google![]()
Crystal Faulkner
Andrew is very detailed and was fabulous to work with. He explained everything well help us get our myQ app set up in our garage. We are so appreciative and would highly recommend him and his companyPosted on Google![]()
Beth Ressler
Tech Department is amazing and extremely knowledgeable. Andrew and Mario went out of their way to get my store, Wind in the Willows ready to move two doors down and worked very late until the job was done.I highly recommend Andrew and Mario as they did a super job and they are two really good guys….You will love them! Beth Ressler/OwnerPosted on Google![]()
DONNA GRAZIUSO
Just had Tech Department set up my brand new Mac computer. Moved over files, photo, emails, everything with ease. Simplified my life. A Pro and Gentleman. So pleased with him, a Five star Plus company. Great job.Posted on Google![]()
Larry Weiss
Andrew straightened out months of accumulated errors and misunderstandings and got rid of several "does not work" issues I thought I had. I'm now set up in a more secure and efficient manner and can do what I want in a reasonable time frame. Will definitely schedule him again as needed.Posted on Google![]()
Chuck C
Andrew came out to my home and resolved three issues that I had been struggling with for hours! A++ Service and Knowledge!Posted on Google![]()
Larry
Andrew promptly solved multiple problems on my Laptop, iPad, and iPhone while clearly explaining the process and upgrading various features. He seems devoted to solving problems and leaving you with something more.Posted on Google![]()
Madeline Phelps
Andrew is great. He solved my problems with no problems. I can now use my MAc, I phone and apple are working together. Yea.Posted on Google![]()
Jim Obrien
Andrew was great he was on time an explained everything I neededPosted on Google![]()
Mariette Danilo
Andrew Panek is the best. He's smart, caring and responsive. He resolved my problems quickly and efficiently. This company has my enthusiastic support!Posted on Google![]()
Ron Khachadoorian
Technician showed up as promised. Understood my problem, and solved my issue quickly. Tech was courteous, and took the time to explain what he did. I would highly recommend Tech Department. Very satisfied!Posted on Google![]()
Marta KENNEY
Andrew did an excellent job working on my TV's and computers. He was knowledgeable, efficient and very professional. I would gladly recommend him and his company.Posted on Google![]()
Michael Morgenstern
Absolutely the best experience with Andrew and Mario five stars and 100% satisfied. Mike.Posted on Google![]()
John Massard
Andrew came fixed My Sonos system and left my condo in 30 minutes after my cable provider wreaked it without saying a Word. He is not only talented but also an interesting person to talk to. I will call him back in a second if I have any WIFI, Networking or computer support problems.Posted on Google![]()
Tom DiLello
Andrew is outstanding in every respect. His knowledge, professionalism, attention to detail and engaging personality are second to none. Once the work was completed, he took the time to make sure all areas were spotless. I highly recommend, and will definitely use him for all of my future home technology needs.Posted on Google![]()
brian corbishley
My experience with Tech Department was OUTSTANDING! Andrew arrived promptly and was able to get my computer up andrunning in 30 minutes. Highly recommendedPosted on Google![]()
Joseph Fogg
He is the Best!!!!!Posted on Google![]()
Vickie Norton
Experience was fabulous. Andrew was very helpful and truly cared. Will use them again and again for help.Posted on Google![]()
Anne Branstrator
Great service, friendly, local and helpful. Thanks for your IT expertise.Posted on Google![]()
Arthur Szu-tu
Solved all my residential networking and audiovisual problems in a few hours. Very reasonably priced.Posted on Google![]()
Penny Haran
What a pleasure to have Andrew come out to my mom's house and make things right! We had some connection issues and his prompt response was wonderful, he's knowledgeable courteous and I can't say enough!Posted on Google![]()
Frank Allocca
Mario was amazing, within a hour he solved all our problems, plus he is a great guy!Posted on Google![]()
Beverly Leutloff
Andrew was the best! Fixed multiple issues that have not worked in months. From TV issues to connectivity problems, all the while explaining how things worked. And for a very reasonable price!! Thanks so much!!Posted on Google![]()
Mary Pat Wallace
Andrew thorough knowledge: technology, printers, software and updates. An educator, patient, helpful.Posted on Google![]()
michael t clune
really great service,would recommend highly,very efficent and knowledgeable Thank you so muchPosted on Google![]()
Jim Parker
I called Tech Department to help me with an email issue. Andrew answered and very quickly walked me through giving him temporary access to my PC so he remotely diagnose and correct my issue.Within minutes he had determined the source of my problem and corrected equally fast. Without leaving the comfort of my office and in a very short period of time Andrew Gove me back my electronic link to the world...... efficiently and effectively!Posted on Google![]()
Pat Dumbaugh
Andrew was absolutely wonderful! He was thorough in his work, explained all the items, helped set up all necessary systems. He also was thoughtful about entering our home, covered his shoes and was so patient! I highly recommend this business! Patricia W DumbaughPosted on Google![]()
Bill Forth
Worth every penny. Worth every penny. Not enough stars. I tried others, but Andrew knows. I cannot say enough praise. I looked up all my passwords to be a good customer. But he did not need them.Posted on Google![]()
Judy Shields
If you want geniuses use them. Highly intelligent and technical, professional and easily explain how to use the systems. They are perfection!Posted on Google![]()
Anthony Brereton
These guys are great and I would most certainly recommend Tech Department. Andrew visited our home and set up both my wife, and my new computers efficiently and thoroughly and all with a positive and friendly manner. His relaxed and willingness to make sure we were totally satisfied before finishing up made the experience a pleasure. Thank you. Anthony and Dr. Dee Brereton. NaplesPosted on Google![]()
Dave Phelps
I am happy to share my experience with the Tech Dept. I called because we were having difficulty with our Sonos system Andrew responded promptly and did a great job helping us. In addition, he was patient as he explained what he was doing and why. He also walked us through the adjustments we could make through the Sonos app to improve our overall experience His patience and expertise are much appreciatedPosted on Google![]()
Alice Tocco
Andrew was efficient, knowledgeable and personable. We will keep his card and refer him to those that can use is expertise.Posted on Google![]()
peter pogany
Andrew was and is outstanding. Very knowledgeable and patient. The best computer tech that I have ever encountered. Highly recommend him.Posted on Google![]()
Jerry Wallace
Andrew is very professional and an Is a Control 4 expert Very prompt, and does not overchargePosted on Google![]()
Robert Kaltenbach
Andrew was great. He did an awesome job hooking up our systems. I would highly recommend AndrewPosted on Google![]()
Dennis Ewing
I can’t overstate how thankful I am to have found Andrew Panek with Tech Department. His expertise and assistance exceeded my greatest expectations. Not only did he resolve my computer issues, but he handles both Control4 and Sonos. So, Andrew and Tech Department have become my go to points of contacts for all my home's electronic needs!Posted on Google![]()
Danielle Bonds
I recently had the pleasure of working with Andrew on an issue I was having with my new website, and I was beyond impressed with his professionalism, responsiveness, and knowledge. Really nice guy too. Thanks so much for the help, Andrew! You deserve 10 stars. I will recommend you to everyone I know.Posted on Google![]()
Matt Brockman
Andrew and i just met as a coincidence trying to find someone to help me with my un computer skills.We met at my place and got me up to speed lighting fast.Now to advance my skills and knowledge we can do virtual which will hopefully put me in the 21st century.What an awesome skilled professional patient and knowledgeable tech and IT craft.I would highly recommend his services to all and any, job well done 1st class and 5 stars keep the journey going you and your team are great and i will gladly help you find and pass your services to all I know.You are truly a great individual that gets it done. Thanks Much,Posted on Google![]()
Norman Ruiz-Castañeda
Andrew and Tech Department did an amazing job at my home. Quality products installed,amazing service. I highly recommend this company. The attention to detail was second to none.Posted on Google![]()
Patrick Mitchell
Andrew Panek did an awesome job for me transferring files from my old laptop to my new laptop. He was extremely conscientious in making sure my new laptop was connected to my other devices and he was very patient explaining everything to me. He also left me his card in case I had ay follow up questions. I highly recommend the Tech Department and Andrew.Posted on Google![]()
Mardyann Goglia
Andrew is the best! He’s professional, tenacious, gets the job done! Highly recommended! If we could give him 6 stars we would.Posted on Google![]()
Phil LItman
Mr “Tech” arrived at the agreed time for my new Wall Mounted TV replacement. Spotless installation, removal for recycling old Unit and other unused Sub-Woofer and Receiver too. Activated the WI-FI and set up remote control with easy to access settings too. If you want a Technician to do a proper install of a newly purchased Television to be Wall Mounted and set up by a true professional, look no further. If you not capable of a DIY install, skip the “Handyman” and have it done right the first time.Posted on Google![]()
Janet Forte
Andrew is the best fixed everything in an hour!! Hire himPosted on Google![]()
Karen Stone
Andrew is a must have for anyone who needs IT help He did not make me feel stupid for asking what very likely were dumb questions. He solved all my issues in just an hourPosted on Google![]()
Ron DeGasperis
I needed computers updated going from windows 10 to 11 for several key programs. I called 10 IT companies in SW FL and none wanted to be involved with a one time project, except Tech Dept. Andrew responded positively and extremely knowledgeable and efficient. He is now my go to person for any IT needs in the future. Highly recommend the CompanyPosted on Google![]()
G. Reed
Very accommodating to our schedule. Fix was done quickly. Would highly recommend.Posted on Google![]()
Lynn Grisco
Andrew was great! He has been working with me and my company to keep us organized for the past year.Posted on Google![]()
kevin sheehy
This company is absolutely fantastic! Extremely knowledgeable and a great experience.Very honest and I highly recommend themPosted on Google![]()
FloridaChris
Andrew provided great customer service! He was available earlier than the scheduled appointment and offered to make an early service call. Highly recommend !!! CPPosted on Google![]()
Caleb Desouza
Tech Department in Naples has been awesome to work with. They’ve collaborated on some of our TV wall and outdoor kitchen projects, handling the IT and sound equipment, and our customers couldn’t be happier. They’re super professional and easy to work with. Definitely recommend them if you want the job done right!Posted on Google![]()
Naples Dermatology
Excellent Service – Highly Recommend! We had a fantastic experience working with Andrew with Tech Department. He was punctual, professional, and incredibly friendly throughout the entire process. He made everything easy and stress-free, and his service exceeded our expectations. It’s rare to find a company that combines technical expertise with such a great attitude. Highly recommended!Posted on Google![]()
Becky Sharon
Andrew did an exceptional job fixing my internet service so that my entire condo can access internet with no interruptions. He was efficient, neat, and understood what was needed. He communicated every step of the way and was awesome. I would recommend him for any of your technical needs.Posted on Google![]()
Chuck Garrity
Andrew Panek, the "Wizard" of the Tech department in SW Florida is a great "Tech Master"-- that's for sure. In short office visits, wonderful help enters -- and stays in -- my office. He is reasonable and caring ! Chuck Garrity, Naples FlPosted on Google![]()
Lindsay Job
Excellent service! Very professional, knowledgeable, and efficient. Andrew quickly solved my IT issue and explained everything clearly. Highly recommend for anyone needing reliable tech support!Posted on Google![]()
Ethel Peterson
Andrew did an excellant job updating my computer. very knowledgeable and very quick. also helped set up a new website on the TV. Would definitely call him again for any computer TV problems. thank you, Andrew.Posted on Google![]()
scott anderson
absolutely outstanding! Andrew resolved the problems, identified solutions for upgrading the performance of my system efficiently and in detail. cordial, punctual, and highly knowledgeable . 10/10Posted on Google![]()
Billy King
Andrew was on time, started working when he arrived and found and fixed the problem quickly. Very courteous clean and knew what he was doing. Highly recommend. Very pleasant and I am a happy customer.Posted on Google![]()
Teresa Smith
Andrew is very professional and knowledgeable. Did an awesome job hooking up our computers. We would highly recommend him!Posted on Google![]()
Alison Cabot
Great service, I highly recommend! Andrew went out of his way to solve technical issues for my mother in Naples. I am truly grateful for the expertise and prompt response. Will definitely use again.Posted on Google![]()
wayne smith
My wife and I tried for a week to access our files after updating onto a new system without success. Desperate, we called Tech Department. Andrew came to our house and within one hour had everything resolved and running smoothly. What a relief. Prompt, professional, and highly knowledgeable, we would recommend them without hesitation.Posted on Google![]()
Jordan Pollack
Excellent service. The best tech I have ever utilized. very knowlegeable in all aspects of the job. Definitely recommend this group for all aspects of computer and video/sound workPosted on Google![]()
B Mari
Andrew is truly a life saver! Every time we call, he’s communicative, professional, pleasant, and goes above and beyond to help. We’ve hired him several times, and not only does he get the job done, but he also takes the time to recommend next steps and explain everything clearly. That’s why we always come back — we’ll never go anywhere else. Thank you again, Andrew!+0Posted on Google![]()
Chaadash Ahyash
The best Tech service for your home or business. Andrew and his team are professional, affordable and most of all reliable. I use them for all my business and home tech needs. Would be lost with out them. He is the Kobe Bryant of Tech service.Posted on Google![]()
Joseph Asay
Andrew was very easy to work with. We had an urgent need at one of our clinics and able to assist immediately. Was very competent and efficient saving us time and money.Posted on Google![]()
Tim
Andrew did a fantastic job helping me out with my remote access. Ittook about two hours, With numerous glitches, but he hung in there until the job was complete. That’s the kind of tech-support we all need. Thanks again, AndrewPosted on Google![]()
Sherry
I would strongly recommend Tech Department to help with your computer problems. We've had Andrew help us several times. He never makes you feel stupid about any questions. He''s our go to computer guy!Posted on Google![]()
Eduardo Suarez
My wife and I have used Tech Department for various services and they have provided excellent service in a friendly, timely, and professional manner. I couldn’t be happier with the IT service I received! From the moment I reached out, they were incredibly responsive and professional. They arrived exactly when they said they would, got straight to work, and resolved my issue faster than I expected. Not only was the service technically top-notch, but the technician was also friendly, patient, and easy to talk to—no tech jargon or condescension, just clear explanations and helpful advice. It’s rare to find a company that’s this reliable, efficient, and genuinely pleasant to work with. Highly recommend to anyone looking for dependable IT support with a personal touch!Posted on Google![]()
Karen Harasym
Andrew worked diligently and thoroughly. He examined my modem and router. The Dream Machine Special Edition (Ubiquiti/Unifi) system is quite challenging and much more complex that the average residential system. Andrew was able to locate the firewall setting that was causing the issue, which was not allowing the system to forward an Internet signal to my networks. He found the issue and fixed the setting. This fixed the issues that were causing many of my wired and wireless systems to be offline. I am grateful for his efforts and perseverance for several hours. I highly recommend him. He is patient, respectful and pricing is fair.Posted on Google![]()
Karey-Christy Stewart-Schwalbe
Andrew came quickly and assessed and resolved our lighting issue. I highly recommend Andrew for any of your IT issues. KareyPosted on Google![]()
Andrew Zabrycki
Tech Department came, saw, and conquered all of my video problems. They arrived on time, listened to my concerns, and made all of the necessary adjustments in a highly professional manner. They answered all of my questions and insured that I understood the operation of any new equipment. I highly recommend them and look forward to calling on them for any of my future tech issues.Posted on Google![]()
Natasha Commers
Andrew was very knowledgeable and sweet. They had an appointment to come out the same day, and was able to solve my problem!Posted on Google![]()
L Moore
Great company. Professional and reasonable.Posted on Google![]()
Lori Moore
Tech Department on time professional provided quote did the job totally impressed. Our job was an ecobee thermostat and what a difference it has made in our condo. Thank you Andrew.Posted on Google![]()
Jim Mayer
Excellent service! Dependable. Use this service if you are having issues. The Best!Posted on Google![]()
Lauren Geddings
I contacted Andrew for help with a fax machine and he responded in a very timely manner. He was super kind, professional and knowledgeable. Would recommend to anyone!Posted on Google![]()
Tony Spano
Fixed all my problems. Only charged me for his time here.Posted on Google![]()
Jack Webster
Andrew is our hero!! We called last minute with guests arriving ->> Andrew dropped everything and came to the rescue!! Very professional service Andrew succeeded where the previous 2 technicians had failed. Five TV sets tuned and set up swiftly! Very reasonable rates. We highly recommend his services and we will definitely call again for our needs.Posted on Google![]()
Christine Zirbs
Andrew was very responsive from the minute we reached out. We were offered two solutions that best met our needs. He was prompt, efficient and courteous throughout our experience. Very happy overallPosted on Google![]()
Matthew Ryan
Very efficient and near. Our electrical panel has never looks so neat and organized.Posted on Google![]()
William Farley
Fixed a problem with two Microsoft accounts, some that worked with one drive, or e mails, or contacts, or calendar, but not all together. Got all migrated into one account that synched all files and resolved the other issues. All done in a friendly careful style. Would recommend Andrew too anyone who needs tech help!Posted on Google![]()
David Mirkin
My law office had a difficult breakdown in service that Andrew promptly and correctly fixed. He listened, kept me fully informed at all times, and addressed all issues correctly. I highly recommend Tech Department for your computer and internet needs. This is an excellent firm.Posted on Google![]()
Cindy Mcgourty
Tech Dept is one of the best companies I’ve ever used, not just for tech. Andrew is polite, conscientious, thorough, communicates well on arrival times, and is wonderful to work with. He’s handled all my problems and is always my first choice for tech issues on my phone, tv, etc. you would never be sorry you called them. CindyPosted on Google![]()
Jesus Delgado
This group is amazing. I had a very unique tech issue and you can tell they really care about solving your problems. I would highly recommend their services to anyone!Posted on Google![]()
Nancy Dagher
Andrew always goes above and beyond.Posted on Google![]()
Lisa Power
I had a fantastic experience with Andrew! He helped me set up all of my speakers, Google WiFi points, and Nest products in my new home. He did an excellent job, and I highly recommend his services!Posted on Google![]()
Henry Bowles
Tech Department is brilliant: They resolved my IT issue quickly and were a delight to work with. I highly recommend them!Posted on Google![]()
roger vaughn
Andrew really knows his stuff. He solved my computer virus problem & cleaned it up.Posted on Google![]()
Monty Sanitation
I had the pleasure of working with Andrew, and I can't recommend him enough. His knowledge of everything tech and computer-related is truly exceptional. Whether it's troubleshooting, explaining complex concepts, or helping with the latest tech trends, Andrew knows it all. What sets him apart is his ability to break down complicated topics in a way that's easy to understand, no matter your level of expertise. Not only is Andrew highly skilled, but he also genuinely cares about his work and the people he helps. He's always available to assist, and his responses are immediate there's no waiting around. It's clear that he takes pride in delivering top-notch support and ensuringPosted on Google![]()
Timothy Ashley
Andrew did excellent work for us in upgrading our Wi-Fi system. On time and very thorough. We’d highly recommend his services!Posted on Google![]()
john
Today , Andrew Panek of The Tech Department came to my home to resolve my tech problems.He fixed then quickly and efficiently. I certainly want to recommend him and his firm for your needs.Posted on Google![]()
Steve Baltas
Andrew and his team were timely, professional and courteous. I would highly recommend them for your next job.Posted on Google![]()
sue phelan
Needed both my new dell desktop printer and monitor installed! Andrew was awesome and did a great job for us! Also helped set up some programs and get rid of bloatware that comes pre loaded! Up and running smoothly with no issues and done in timely manner! Would highly recommend!Posted on Google![]()
Ruth Oliva
I had a great experience with Andrew. He arrived right on time for the appointment and quickly diagnosed and fixed my computers. Very professional, knowledgeable, and efficient. Everything is working perfectly now! Highly recommend his services.Posted on Google![]()
James Pianowski
Andrew from Tech Department is an absolute professional with regards to IT, Security cameras, Installation of a new long-range access point, network reconfiguration & optimization. Pricing is fair and honest. Andrew provided assistance with connecting devices to the network, ensuring seamless integration and functionality. I would not hesitate to use Tech Department for all network needs and repairs, I would highly recommend Tech Department's services.Posted on Google![]()
Marc-André LeBlanc
Andrew went above and beyond to fix my computer issues. Would absolutely recommend to anyone considering his services.Posted on Google![]()
Arlene Garrity
On time, and timely very good computer help! Pleased! Chuck Garrity Great follow up also!Posted on Google![]()
Martin Barnes
Called them with a computer problem and was given free advice over the phone that solved the issue. Great service!Posted on Google![]()
Charles Koors
Andrew did great job setting up my new computer and straightened out problems I was having with emails and other programs.Posted on Google![]()
Stephen Goglia
These guys are the best. If any doubt of what to do, who to use - this is the jackpot. Communication, estimate, execution, clean, professional - amazing in every way. Thank you Andrew and Mario.Posted on Google![]()
Richard Marchisio
This young man did a terrific job for me - very clean very neat and very quick. I will keep him permanently available for my source for computers and technology thank you.Posted on Google![]()
victor adames
I live in a remote area and hired this company to evaluate and connect a system that can give me optimal cell phone and internet access and they did an excellent job would highly recommendPosted on Google![]()
jim nelson
andrew was vary helpfull and got my computers working also figured out my passwords pins and apps to installPosted on Google![]()
sphhwy115
I just had the pleasure of meeting Andrew from Tech Dept. I was having issues with my Google Nest Gen 2 which I just bought. I installed it but couldn't get the chime to work. Andrew figured it out and got everything running perfectly. Thanks Andrew!Posted on Google![]()
Peter Heerwagen
Andrew is personable and open minded. At the same time, he is professional and knowledgeable in IT matters. I have enjoyed working with him and highly recommend his services.Posted on Google![]()
T. M. (TruthBeTold)
I was having a problem connecting my HDMI 2.0 Dolby Atmos headphones to my Xbox Series X. I googled search the Internet and came across this place called the Tech Department here in Naples Florida. After I talked to a very nice gentleman named Andrew, he was at my house within an hour and connected my Headphones within 30 minutes and he also reconnected my stereo so it would have a clearer and more pronounced sound. This guy is a freaking genius when it comes to anything electronics or computer or Internet related. I will be calling him in the future for my electronic connections. Thanks again Andrew.Posted on Google![]()
Neftali Triana
I"m very satisfied with the service of Tech Department. My experience with them was excellent and specially Andrew is an "A Plus", I Highly recommend him. NeftaliPosted on Google![]()
loraine miller
The GOAT. Quickly diagnosed and fixed multiple tech a/v issues. Including an installed Sonos system that others said was unfixable. Smart and nice. Highest recommendation.Posted on Google![]()
John McGlinchey
Great job consulting advising and installing home theater and networking solutions. Prompt efficient and professional!Posted on Google![]()
Terri Dolan
The Tech Department is professional and very knowledgeable with providing solutions. Andrew is great to work withPosted on Google![]()
Robert Dalton
Excellent work and sticks with the job until complete! Awesome!Posted on Google![]()
Rob audette
I had a major problem and couldn’t find any help to fix it and I really wanted to build a digital calendar and get a programs that worked and there is no instructions and no help from companies and I finally reached Andrew and he came to me within an hour and he worked for two hours hard then he took it with him and he worked on it some more and he kept going until he had my calendar working perfectly within 24 hours I highly recommend his company Tech department and Andrew is the best.Posted on Google![]()
Bill Donovan
Andrew was great. I called him in the morning and he arrived promptly in the afternoon. I had an issue with a soundbar not connecting to the TV. I had previously spent two hours on the phone with Sonos tech support with no success. Within ten minutes Andrew had diagnosed the problem and made the correction. He then spent time with us on other TV related problems and fixed them all. I highly recommend him and would use him again.Posted on Google![]()
Gary Sanders
Andrew and his company are terrific. Very responsive, and extremely patient. the expertise and guidance in updating and installing was absolutely terrific. GaryPosted on Google![]()
craig mccormack
Andrew is a consummate professional. He is very meticulous and professional. His installation was flawless. I highly recommend his company.Posted on Google![]()
Collin K
My experience with Tech Department was very positive. Andrew diagnosed the challenges I was having with my WiFi and TVs, recommended a network upgrade, and successfully implemented the solution. He was knowledgeable, professional, and timely. I highly recommend him.Posted on Google![]()
joanne mcbean
Highly recommend! Andrew was very responsive, knowledgeable and friendly. He fixed our home audio issue quickly. Will definitely use Andrew again in the future for any technology issues. Joanne MPosted on Google![]()
Brian Belski
Andrew has been an amazing resource for my home in Naples. He is excessively proficient in his knowledge of technology and electronics, not to mention trustworthy , conscientious and honest. Andrew routinely goes above and beyond “the ask” and does a wonderful job explaining complex projects and making the conclusions “easy.” Thanks for everything Andrew!Posted on Google![]()
Tracey Harris-Bennett
Andrew was simply OUTSTANDING! Quite the professional and very knowledgeable. Highly recommend! Thank you!Posted on Google![]()
Roy Hynan
Tech Department performed a complete update to all of my network & did a spectacular job on time & on budget. Andrew led his team to a completely seamless update & the entire house runs perfectly. I would highly recommend Tech Department & will continue to use them in the future.Posted on Google![]()
Paul Schuerbaum
Called Tech Department before normal working hours and they picked up the phone and rearranged their schedule to help me that same day! Excellent service and even provided me some insight on other issues as well. Would DEFINITELY use them again and refer to any of my friends & family. PaulPosted on Google![]()
Allison Rae
Andrew showed up and solved my problem. Knowledgable, efficient and a pleasure to work with. THANK YOU.Posted on Google![]()
eddy murphy
tech department was the best phone call i made since moving to florida. the appointment was very informative and corrected all my technical issues.i fully recommend tech dept to anyone.Posted on Google![]()
Elaine Reed
Andrew was outstanding! Efficient, professional, friendly, and fair. I'd hire him again without reservation.Posted on Google![]()
Monica Delavega
Don’t look any further. Andrew is a professional who knows what he is doing. Great service, punctual, and knowledgeable. Finding someone this reliable is a gem!Posted on Google![]()
edward wegryn
The entire process working with the “Tech Department” was a flawless experience. As a residential consumer, it’s difficult to select a vendor you can trust. This is how the trust was earned. The webpage was clear & concise explaining the networking/Wi-Fi services. After I submitted a contact request from the webpage, I got an immediate and professional response with a follow-up call to discuss the scope of work and equipment needed for the installation. My installation involved installing a modem, wireless wi-fi and a switch for Ethernet connections. All equipment was mounted in the in-wall Legrand data box, along with network cables and power cables in a secure, structured manner with a clean, organized look (a thing of beauty!). All equipment was tested for connectivity to ensure it worked with my existing SimpliSafe, Sonos, TV’s, Printer, Apple & Widow devices, MyQ garage door opener and Pentair pool system.+0Posted on Google![]()
Pamela Stewart
Andrew with Tech Department could not have been more proficient, professional, prompt and knowledgeable. He is my go-to guy for all my computer and networking needs.Posted on Google![]()
William Wolf
Andrew is Great. Responsive , Knowledgeable and Fairly priced. He assess the situation provides options and helps solve any issues fairly and economically. I would recommend Tech Department for the simple or complex issues!Posted on Google![]()
Amanda Hatton
Fast efficient excellent service! Fixed my internet & tv did a great job. Thank you!!Posted on Google![]()
Karen Brown
Knowledgable, respectful in your home, and overall pleasant!Posted on Google![]()
Steve Lyons
Andrew is very knowledgeable and easy to work with.Posted on Google![]()
Rita Hirschman
Andrew was on time courteous and very knowledgeable. I would recommend him to anyone. Great service.Posted on Google![]()
John Hooley
I am fairly computer literate, but Windows 11 made my music server and other computer inaccessible. Andrew came within 2 hours on a Saturday and resolved the issue. It needed a fundamental IP address from the C prompt. Way beyond my capabilities. I cannot recommend him highly enough.Posted on Google![]()
glenn walters
Very happy with this service. Technician listened to our description of problems, was very understanding, knowledgable, and efficient. All problems were resolved. Highly recommend him.Posted on Google![]()
Ralph Lotito
can't recommend enough. thoroughly knowledgeable and extremely helpful.Posted on Google![]()
Brent Miller
Excellent communication, service, and fair pricing! Easily connected my Wi-Fi to the homes built in extenders. Highly recommend!Posted on Google![]()
sara comer
Andrew Panek was incredibly helpful. He was able to fit us in with an emergency appointment. He explained how to work all of our devices and provided the upgrade options and is making sure all equipment is updated and the new equipment is installed before our guests arrive. Thank you Andrew!Posted on Google![]()
John Koritko
Andrew Panek is my new hero. We rented a very expensive condo right on 5th ave in Naples for a month and none of the 4 tvs worked. 3 days of no TV in $20k rental? The realtor contacted the owner in California and he found Andrew on the web. Andrew came immediately on a Sunday and got us fixed in an 2 hours. Nicest young man and a great IT professional.Dont hesitate. Internet related Problems call Andrew Panek.Thank youPosted on Google![]()
Bill Killgore
My internet went down while renting a condo in Naples, Florida. There was urgency to get up and running smoothly as my wife was working remotely. Fortunately, someone highly recommended Andrew with the Tech Department the same morning of going offline due to multiple router, modem and connection issues. Within a short period, Andrew came out with a friendly and confident solutions on the spot. Thank you again Andrew for helping us and resolving the problem in such a professional and timely way.Posted on Google![]()
Joe
Andrew knows his craft. Smart, efficient and thorough.Posted on Google![]()
Jeff Schlesinger
Andrew very quickly responded to my call for help, and was able to come to my location promptly. I had a number of issues with my computer and he expertly put me back on the road again. Very nice guy, smart and absolutely knows his stuff. He provided excellent advice, and fixed many issues I had with my mac. I Highly recommend Andrew, and he will be the person I contact if any other issues pop up. He took an interest in what I needed from the computer for my businesses to run more efficiently. Thank you Andrew!Posted on Google![]()
J B
Their services are unparalleled …from upgrading my WiFi to installing my new home theater and audio system,, every step was handled with precision and expertise…..highly recommend !!Posted on Google![]()
Kerry Kendrick
"The Tech Company (Andrew) did an outstanding job installing my home theater system. The technicians were professional, knowledgeable, and efficient. They carefully set up the surround sound, mounted the projector, and ensured all the components were seamlessly integrated. The attention to detail in cable management and optimizing the audio-visual settings was impressive. The result is a truly immersive entertainment experience. I highly recommend The Tech Company for their expertise and excellent service."Posted on Google![]()
Alexander Nezis
Tech Department did an excellent job installing and tuning my multi-room audio setup! I can now stream music to multiple rooms at the same time without drop outs. They guided me from beginning to end; from selecting the right equipment for my setup, to helping me integrate all my music services. They also spent time to show me how to use the equipment, along with answering questions about inputs after installation was completed. I highly recommend Tech Department, as they go above and beyond to make sure I am satisfied with the results. Will definitely use the same service to setup my surround sound at my next residence!Posted on Google![]()
Mike C
I had an exceptional experience with Andrew from Tech Department who displayed remarkable expertise and professionalism. His ability to swiftly identify and resolve my connectivity issues allowed me to continue my vital, on site communications with my customers. Beyond his technical proficiency, he offered proactive insights to optimize my IT infrastructure and prevent future issues. I highly recommend his services to anyone.Posted on Google![]()
Stan Forbes
This Guy is good ...I've used others in the past , but Andrew knows his stuff .. I couldn't even consider anybody else...if you have any issues with IT stuff ...this is your guy ...Thank you Andrew, Stan ForbesPosted on Google![]()
Mateusz Zamorski
Working with Tech Department for our home automation project has been an exceptional experience from start to finish. Their team provided a thorough and insightful consultation, taking the time to understand our preferences and lifestyle. The installation process was seamless, and their expertise ensured that every smart device was integrated flawlessly.Posted on Google![]()
Antonio Lee
Andrew, owner of TECH DEPARTMENT, assisted my family with our home computer system, internet system, and hooked up a new TV to the internet and it was an amazing experience. Andrew answered my call immediately and turned my tech troubles into smooth sailing. I had to call the next day to get an explanation about the computer, and Andrew took the time to walk me through the process. I am truly grateful for his professional, and very friendly service, and highly recommend for any home tech needs.Posted on Google![]()
Sandy Thaxton
Was the only company that I didn't have to leave a message with and wait for a returned call. Anthony came the next day. We were in a rental house when our internet stopped working and we had no access to the Internet provider / passwords. Anthony was able to work through it and got everything working again. A very responsive, knowledgeable and dependable company!