Reviews

Reviews

Exceptional Service for Exceptional Clients

We are grateful for each and every one of our clients for trusting us with their technology needs. Your support allows us to do what we love—helping make technology simple, seamless, and stress-free.

Built on a foundation of trust and integrity, we understand that your digital world is just as personal as your real one. That’s why we uphold the highest standards of quality, privacy, and discretion, ensuring your technology is seamless, secure, and always working for you.

Trusted solutions, personalized support, and technology that just works.

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Dale Tremblay profile picture
Dale Tremblay
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was fab! What else can I say? Explained the problem, took a lot of time with Xfinity, I am so happy to have my pc up and running.
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Gary Harlan profile picture
Gary Harlan
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is fantastic!!!! I was having internet issues which literally shuts my house down. Andrew had initially set up the system and within minute of arriving within 1 hour had the issues resolved!! Courteous and so professional! I’d give him 10 stars!
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Cynthia Carney profile picture
Cynthia Carney
Google star 1Google star 2Google star 3Google star 4Google star 5
Not being tech savvy myself, I have always said I need my own Tech Department! Well, I finally found it! Andrew from the Tech Department did a stellar job setting up my TV and solving some serious complex computer issues for both my home and business computers. He is extremely capable, efficient, a pleasure to work with and I highly recommend him.
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Dan Luciano profile picture
Dan Luciano
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was a pleasure to have working on my system. Had the knowledge and took the time to fix the problems and explain all to me. Everything now working as it should. Great experience. I would highly recommend Tech Department for you a/v needs.
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Kathryn Parlavecchio profile picture
Kathryn Parlavecchio
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was very helpful, efficient and pleasant during his visit to help me with my computer problem. He was also patient with this elder woman who needed his guidance and answered all my questions. Upon leaving, he offered his help, if needed, for further questions as they arise, just by giving a quick call or text. That was really comforting. I would highly recommend Tech Dept services and will surely use them again. Five Star!!
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judy thayer profile picture
judy thayer
Google star 1Google star 2Google star 3Google star 4Google star 5
He did a fantastic job! He was very professional and friendly. The way he described everything was great for me and my parents. We’re not the best with technology, and he described it in such a way that left us with no questions.
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Carol Cavatorta profile picture
Carol Cavatorta
Google star 1Google star 2Google star 3Google star 4Google star 5
We were having a problem with Outlook emails . Andrew was contacted by our daughter and he was in the Naples area and was at our home by mid morning . In a very short period of time he was able to address our problem and answer some of our other questions. Very personable and knowledgeable. We would definitely recommend Andrew
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Simon Gluckman profile picture
Simon Gluckman
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew always provides excellent service. He is responsive, honest, and gets the job done in a timely manner.
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DrDawn Hazzard profile picture
DrDawn Hazzard
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was terrific! He found issues that I thought were just computer annoyances. I'm not even close to know what is wrong with my computer, but he does! Also, he is nice and polite.
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Jan Pass profile picture
Jan Pass
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is amazing!! I never thought I would get my computer back running but it took Andrew almost no time to find the problem and then he cleaned up my overloaded computer so everything is more streamlined. I would call him and Tech Dept in a nanosecond if I need help again
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Nicci Young Wiese profile picture
Nicci Young Wiese
Google star 1Google star 2Google star 3Google star 4Google star 5
I cannot recommend this IT team highly enough. Andrew made our migration from Google Workspace to Microsoft 365 seamless, efficient, and far less stressful than I expected. His technical expertise was evident throughout the entire process. Communication was quick and to the point. He was responsive and patient, and instructions were clear. If you’re looking for a knowledgeable, reliable, and customer-focused IT partner, this team is exceptional.
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Amy Weiss profile picture
Amy Weiss
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a issue with my email I couldn't resolve but a session on the phone with Andrew worked it out fully.
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Crystal Faulkner profile picture
Crystal Faulkner
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is very detailed and was fabulous to work with. He explained everything well help us get our myQ app set up in our garage. We are so appreciative and would highly recommend him and his company
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Beth Ressler profile picture
Beth Ressler
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department is amazing and extremely knowledgeable. Andrew and Mario went out of their way to get my store, Wind in the Willows ready to move two doors down and worked very late until the job was done.I highly recommend Andrew and Mario as they did a super job and they are two really good guys….You will love them! Beth Ressler/Owner
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DONNA GRAZIUSO profile picture
DONNA GRAZIUSO
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had Tech Department set up my brand new Mac computer. Moved over files, photo, emails, everything with ease. Simplified my life. A Pro and Gentleman. So pleased with him, a Five star Plus company. Great job.
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Larry Weiss profile picture
Larry Weiss
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew straightened out months of accumulated errors and misunderstandings and got rid of several "does not work" issues I thought I had. I'm now set up in a more secure and efficient manner and can do what I want in a reasonable time frame. Will definitely schedule him again as needed.
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Chuck C profile picture
Chuck C
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew came out to my home and resolved three issues that I had been struggling with for hours! A++ Service and Knowledge!
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Larry profile picture
Larry
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew promptly solved multiple problems on my Laptop, iPad, and iPhone while clearly explaining the process and upgrading various features. He seems devoted to solving problems and leaving you with something more.
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Madeline Phelps profile picture
Madeline Phelps
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is great. He solved my problems with no problems. I can now use my MAc, I phone and apple are working together. Yea.
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Jim Obrien profile picture
Jim Obrien
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was great he was on time an explained everything I needed
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Mariette Danilo profile picture
Mariette Danilo
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew Panek is the best. He's smart, caring and responsive. He resolved my problems quickly and efficiently. This company has my enthusiastic support!
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Ron Khachadoorian profile picture
Ron Khachadoorian
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed up as promised. Understood my problem, and solved my issue quickly. Tech was courteous, and took the time to explain what he did. I would highly recommend Tech Department. Very satisfied!
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Marta KENNEY profile picture
Marta KENNEY
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did an excellent job working on my TV's and computers. He was knowledgeable, efficient and very professional. I would gladly recommend him and his company.
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Michael Morgenstern profile picture
Michael Morgenstern
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely the best experience with Andrew and Mario five stars and 100% satisfied. Mike.
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John Massard profile picture
John Massard
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew came fixed My Sonos system and left my condo in 30 minutes after my cable provider wreaked it without saying a Word. He is not only talented but also an interesting person to talk to. I will call him back in a second if I have any WIFI, Networking or computer support problems.
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Tom DiLello profile picture
Tom DiLello
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is outstanding in every respect. His knowledge, professionalism, attention to detail and engaging personality are second to none. Once the work was completed, he took the time to make sure all areas were spotless. I highly recommend, and will definitely use him for all of my future home technology needs.
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brian corbishley profile picture
brian corbishley
Google star 1Google star 2Google star 3Google star 4Google star 5
My experience with Tech Department was OUTSTANDING! Andrew arrived promptly and was able to get my computer up andrunning in 30 minutes. Highly recommended
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Joseph Fogg profile picture
Joseph Fogg
Google star 1Google star 2Google star 3Google star 4Google star 5
He is the Best!!!!!
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Vickie Norton profile picture
Vickie Norton
Google star 1Google star 2Google star 3Google star 4Google star 5
Experience was fabulous. Andrew was very helpful and truly cared. Will use them again and again for help.
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Anne Branstrator profile picture
Anne Branstrator
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service, friendly, local and helpful. Thanks for your IT expertise.
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Arthur Szu-tu profile picture
Arthur Szu-tu
Google star 1Google star 2Google star 3Google star 4Google star 5
Solved all my residential networking and audiovisual problems in a few hours. Very reasonably priced.
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Penny Haran profile picture
Penny Haran
Google star 1Google star 2Google star 3Google star 4Google star 5
What a pleasure to have Andrew come out to my mom's house and make things right! We had some connection issues and his prompt response was wonderful, he's knowledgeable courteous and I can't say enough!
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Frank Allocca profile picture
Frank Allocca
Google star 1Google star 2Google star 3Google star 4Google star 5
Mario was amazing, within a hour he solved all our problems, plus he is a great guy!
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Beverly Leutloff profile picture
Beverly Leutloff
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was the best! Fixed multiple issues that have not worked in months. From TV issues to connectivity problems, all the while explaining how things worked. And for a very reasonable price!! Thanks so much!!
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Mary Pat Wallace profile picture
Mary Pat Wallace
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew thorough knowledge: technology, printers, software and updates. An educator, patient, helpful.
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michael t clune profile picture
michael t clune
Google star 1Google star 2Google star 3Google star 4Google star 5
really great service,would recommend highly,very efficent and knowledgeable Thank you so much
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Jim Parker profile picture
Jim Parker
Google star 1Google star 2Google star 3Google star 4Google star 5
I called Tech Department to help me with an email issue. Andrew answered and very quickly walked me through giving him temporary access to my PC so he remotely diagnose and correct my issue.Within minutes he had determined the source of my problem and corrected equally fast. Without leaving the comfort of my office and in a very short period of time Andrew Gove me back my electronic link to the world...... efficiently and effectively!
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Pat Dumbaugh profile picture
Pat Dumbaugh
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was absolutely wonderful! He was thorough in his work, explained all the items, helped set up all necessary systems. He also was thoughtful about entering our home, covered his shoes and was so patient! I highly recommend this business! Patricia W Dumbaugh
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Bill Forth profile picture
Bill Forth
Google star 1Google star 2Google star 3Google star 4Google star 5
Worth every penny. Worth every penny. Not enough stars. I tried others, but Andrew knows. I cannot say enough praise. I looked up all my passwords to be a good customer. But he did not need them.
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Judy Shields profile picture
Judy Shields
Google star 1Google star 2Google star 3Google star 4Google star 5
If you want geniuses use them. Highly intelligent and technical, professional and easily explain how to use the systems. They are perfection!
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Anthony Brereton profile picture
Anthony Brereton
Google star 1Google star 2Google star 3Google star 4Google star 5
These guys are great and I would most certainly recommend Tech Department. Andrew visited our home and set up both my wife, and my new computers efficiently and thoroughly and all with a positive and friendly manner. His relaxed and willingness to make sure we were totally satisfied before finishing up made the experience a pleasure. Thank you. Anthony and Dr. Dee Brereton. Naples
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Dave Phelps profile picture
Dave Phelps
Google star 1Google star 2Google star 3Google star 4Google star 5
I am happy to share my experience with the Tech Dept. I called because we were having difficulty with our Sonos system Andrew responded promptly and did a great job helping us. In addition, he was patient as he explained what he was doing and why. He also walked us through the adjustments we could make through the Sonos app to improve our overall experience His patience and expertise are much appreciated
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Alice Tocco profile picture
Alice Tocco
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was efficient, knowledgeable and personable. We will keep his card and refer him to those that can use is expertise.
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peter pogany profile picture
peter pogany
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was and is outstanding. Very knowledgeable and patient. The best computer tech that I have ever encountered. Highly recommend him.
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Jerry Wallace profile picture
Jerry Wallace
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is very professional and an Is a Control 4 expert Very prompt, and does not overcharge
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Robert Kaltenbach profile picture
Robert Kaltenbach
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was great. He did an awesome job hooking up our systems. I would highly recommend Andrew
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Dennis Ewing profile picture
Dennis Ewing
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t overstate how thankful I am to have found Andrew Panek with Tech Department. His expertise and assistance exceeded my greatest expectations. Not only did he resolve my computer issues, but he handles both Control4 and Sonos. So, Andrew and Tech Department have become my go to points of contacts for all my home's electronic needs!
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Danielle Bonds profile picture
Danielle Bonds
Google star 1Google star 2Google star 3Google star 4Google star 5
I recently had the pleasure of working with Andrew on an issue I was having with my new website, and I was beyond impressed with his professionalism, responsiveness, and knowledge. Really nice guy too. Thanks so much for the help, Andrew! You deserve 10 stars. I will recommend you to everyone I know.
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Matt Brockman profile picture
Matt Brockman
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew and i just met as a coincidence trying to find someone to help me with my un computer skills.We met at my place and got me up to speed lighting fast.Now to advance my skills and knowledge we can do virtual which will hopefully put me in the 21st century.What an awesome skilled professional patient and knowledgeable tech and IT craft.I would highly recommend his services to all and any, job well done 1st class and 5 stars keep the journey going you and your team are great and i will gladly help you find and pass your services to all I know.You are truly a great individual that gets it done. Thanks Much,
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Norman Ruiz-Castañeda profile picture
Norman Ruiz-Castañeda
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew and Tech Department did an amazing job at my home. Quality products installed,amazing service. I highly recommend this company. The attention to detail was second to none.
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Patrick Mitchell profile picture
Patrick Mitchell
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew Panek did an awesome job for me transferring files from my old laptop to my new laptop. He was extremely conscientious in making sure my new laptop was connected to my other devices and he was very patient explaining everything to me. He also left me his card in case I had ay follow up questions. I highly recommend the Tech Department and Andrew.
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Mardyann Goglia profile picture
Mardyann Goglia
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is the best! He’s professional, tenacious, gets the job done! Highly recommended! If we could give him 6 stars we would.
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Phil LItman profile picture
Phil LItman
Google star 1Google star 2Google star 3Google star 4Google star 5
Mr “Tech” arrived at the agreed time for my new Wall Mounted TV replacement. Spotless installation, removal for recycling old Unit and other unused Sub-Woofer and Receiver too. Activated the WI-FI and set up remote control with easy to access settings too. If you want a Technician to do a proper install of a newly purchased Television to be Wall Mounted and set up by a true professional, look no further. If you not capable of a DIY install, skip the “Handyman” and have it done right the first time.
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Janet Forte profile picture
Janet Forte
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is the best fixed everything in an hour!! Hire him
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Karen Stone profile picture
Karen Stone
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is a must have for anyone who needs IT help He did not make me feel stupid for asking what very likely were dumb questions. He solved all my issues in just an hour
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Ron DeGasperis profile picture
Ron DeGasperis
Google star 1Google star 2Google star 3Google star 4Google star 5
I needed computers updated going from windows 10 to 11 for several key programs. I called 10 IT companies in SW FL and none wanted to be involved with a one time project, except Tech Dept. Andrew responded positively and extremely knowledgeable and efficient. He is now my go to person for any IT needs in the future. Highly recommend the Company
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G. Reed profile picture
G. Reed
Google star 1Google star 2Google star 3Google star 4Google star 5
Very accommodating to our schedule. Fix was done quickly. Would highly recommend.
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Lynn Grisco profile picture
Lynn Grisco
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was great! He has been working with me and my company to keep us organized for the past year.
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kevin sheehy profile picture
kevin sheehy
Google star 1Google star 2Google star 3Google star 4Google star 5
This company is absolutely fantastic! Extremely knowledgeable and a great experience.Very honest and I highly recommend them
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FloridaChris profile picture
FloridaChris
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew provided great customer service! He was available earlier than the scheduled appointment and offered to make an early service call. Highly recommend !!! CP
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Caleb Desouza profile picture
Caleb Desouza
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department in Naples has been awesome to work with. They’ve collaborated on some of our TV wall and outdoor kitchen projects, handling the IT and sound equipment, and our customers couldn’t be happier. They’re super professional and easy to work with. Definitely recommend them if you want the job done right!
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Naples Dermatology profile picture
Naples Dermatology
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent Service – Highly Recommend! We had a fantastic experience working with Andrew with Tech Department. He was punctual, professional, and incredibly friendly throughout the entire process. He made everything easy and stress-free, and his service exceeded our expectations. It’s rare to find a company that combines technical expertise with such a great attitude. Highly recommended!
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Becky Sharon profile picture
Becky Sharon
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did an exceptional job fixing my internet service so that my entire condo can access internet with no interruptions. He was efficient, neat, and understood what was needed. He communicated every step of the way and was awesome. I would recommend him for any of your technical needs.
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Chuck Garrity profile picture
Chuck Garrity
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew Panek, the "Wizard" of the Tech department in SW Florida is a great "Tech Master"-- that's for sure. In short office visits, wonderful help enters -- and stays in -- my office. He is reasonable and caring ! Chuck Garrity, Naples Fl
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Lindsay Job profile picture
Lindsay Job
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service! Very professional, knowledgeable, and efficient. Andrew quickly solved my IT issue and explained everything clearly. Highly recommend for anyone needing reliable tech support!
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Ethel Peterson profile picture
Ethel Peterson
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did an excellant job updating my computer. very knowledgeable and very quick. also helped set up a new website on the TV. Would definitely call him again for any computer TV problems. thank you, Andrew.
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scott anderson profile picture
scott anderson
Google star 1Google star 2Google star 3Google star 4Google star 5
absolutely outstanding! Andrew resolved the problems, identified solutions for upgrading the performance of my system efficiently and in detail. cordial, punctual, and highly knowledgeable . 10/10
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Billy King profile picture
Billy King
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was on time, started working when he arrived and found and fixed the problem quickly. Very courteous clean and knew what he was doing. Highly recommend. Very pleasant and I am a happy customer.
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Teresa Smith profile picture
Teresa Smith
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is very professional and knowledgeable. Did an awesome job hooking up our computers. We would highly recommend him!
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Alison Cabot profile picture
Alison Cabot
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service, I highly recommend! Andrew went out of his way to solve technical issues for my mother in Naples. I am truly grateful for the expertise and prompt response. Will definitely use again.
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wayne smith profile picture
wayne smith
Google star 1Google star 2Google star 3Google star 4Google star 5
My wife and I tried for a week to access our files after updating onto a new system without success. Desperate, we called Tech Department. Andrew came to our house and within one hour had everything resolved and running smoothly. What a relief. Prompt, professional, and highly knowledgeable, we would recommend them without hesitation.
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Jordan Pollack profile picture
Jordan Pollack
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service. The best tech I have ever utilized. very knowlegeable in all aspects of the job. Definitely recommend this group for all aspects of computer and video/sound work
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B Mari profile picture
B Mari
Google star 1Google star 2Google star 3Google star 4Google star 5
+0
Andrew is truly a life saver! Every time we call, he’s communicative, professional, pleasant, and goes above and beyond to help. We’ve hired him several times, and not only does he get the job done, but he also takes the time to recommend next steps and explain everything clearly. That’s why we always come back — we’ll never go anywhere else. Thank you again, Andrew!
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Chaadash Ahyash profile picture
Chaadash Ahyash
Google star 1Google star 2Google star 3Google star 4Google star 5
The best Tech service for your home or business. Andrew and his team are professional, affordable and most of all reliable. I use them for all my business and home tech needs. Would be lost with out them. He is the Kobe Bryant of Tech service.
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Joseph Asay profile picture
Joseph Asay
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was very easy to work with. We had an urgent need at one of our clinics and able to assist immediately. Was very competent and efficient saving us time and money.
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Tim profile picture
Tim
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a fantastic job helping me out with my remote access. Ittook about two hours, With numerous glitches, but he hung in there until the job was complete. That’s the kind of tech-support we all need. Thanks again, Andrew
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Sherry profile picture
Sherry
Google star 1Google star 2Google star 3Google star 4Google star 5
I would strongly recommend Tech Department to help with your computer problems. We've had Andrew help us several times. He never makes you feel stupid about any questions. He''s our go to computer guy!
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Eduardo Suarez profile picture
Eduardo Suarez
Google star 1Google star 2Google star 3Google star 4Google star 5
My wife and I have used Tech Department for various services and they have provided excellent service in a friendly, timely, and professional manner. I couldn’t be happier with the IT service I received! From the moment I reached out, they were incredibly responsive and professional. They arrived exactly when they said they would, got straight to work, and resolved my issue faster than I expected. Not only was the service technically top-notch, but the technician was also friendly, patient, and easy to talk to—no tech jargon or condescension, just clear explanations and helpful advice. It’s rare to find a company that’s this reliable, efficient, and genuinely pleasant to work with. Highly recommend to anyone looking for dependable IT support with a personal touch!
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Karen Harasym profile picture
Karen Harasym
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew worked diligently and thoroughly. He examined my modem and router. The Dream Machine Special Edition (Ubiquiti/Unifi) system is quite challenging and much more complex that the average residential system. Andrew was able to locate the firewall setting that was causing the issue, which was not allowing the system to forward an Internet signal to my networks. He found the issue and fixed the setting. This fixed the issues that were causing many of my wired and wireless systems to be offline. I am grateful for his efforts and perseverance for several hours. I highly recommend him. He is patient, respectful and pricing is fair.
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Karey-Christy Stewart-Schwalbe profile picture
Karey-Christy Stewart-Schwalbe
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew came quickly and assessed and resolved our lighting issue. I highly recommend Andrew for any of your IT issues. Karey
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Andrew Zabrycki profile picture
Andrew Zabrycki
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department came, saw, and conquered all of my video problems. They arrived on time, listened to my concerns, and made all of the necessary adjustments in a highly professional manner. They answered all of my questions and insured that I understood the operation of any new equipment. I highly recommend them and look forward to calling on them for any of my future tech issues.
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Natasha Commers profile picture
Natasha Commers
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was very knowledgeable and sweet. They had an appointment to come out the same day, and was able to solve my problem!
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L Moore profile picture
L Moore
Google star 1Google star 2Google star 3Google star 4Google star 5
Great company. Professional and reasonable.
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Lori Moore profile picture
Lori Moore
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department on time professional provided quote did the job totally impressed. Our job was an ecobee thermostat and what a difference it has made in our condo. Thank you Andrew.
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Jim Mayer profile picture
Jim Mayer
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service! Dependable. Use this service if you are having issues. The Best!
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Lauren Geddings profile picture
Lauren Geddings
Google star 1Google star 2Google star 3Google star 4Google star 5
I contacted Andrew for help with a fax machine and he responded in a very timely manner. He was super kind, professional and knowledgeable. Would recommend to anyone!
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Tony Spano profile picture
Tony Spano
Google star 1Google star 2Google star 3Google star 4Google star 5
Fixed all my problems. Only charged me for his time here.
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Jack Webster profile picture
Jack Webster
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is our hero!! We called last minute with guests arriving ->> Andrew dropped everything and came to the rescue!! Very professional service Andrew succeeded where the previous 2 technicians had failed. Five TV sets tuned and set up swiftly! Very reasonable rates. We highly recommend his services and we will definitely call again for our needs.
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Christine Zirbs profile picture
Christine Zirbs
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was very responsive from the minute we reached out. We were offered two solutions that best met our needs. He was prompt, efficient and courteous throughout our experience. Very happy overall
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Matthew Ryan profile picture
Matthew Ryan
Google star 1Google star 2Google star 3Google star 4Google star 5
Very efficient and near. Our electrical panel has never looks so neat and organized.
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William Farley profile picture
William Farley
Google star 1Google star 2Google star 3Google star 4Google star 5
Fixed a problem with two Microsoft accounts, some that worked with one drive, or e mails, or contacts, or calendar, but not all together. Got all migrated into one account that synched all files and resolved the other issues. All done in a friendly careful style. Would recommend Andrew too anyone who needs tech help!
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David Mirkin profile picture
David Mirkin
Google star 1Google star 2Google star 3Google star 4Google star 5
My law office had a difficult breakdown in service that Andrew promptly and correctly fixed. He listened, kept me fully informed at all times, and addressed all issues correctly. I highly recommend Tech Department for your computer and internet needs. This is an excellent firm.
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Cindy Mcgourty profile picture
Cindy Mcgourty
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Dept is one of the best companies I’ve ever used, not just for tech. Andrew is polite, conscientious, thorough, communicates well on arrival times, and is wonderful to work with. He’s handled all my problems and is always my first choice for tech issues on my phone, tv, etc. you would never be sorry you called them. Cindy
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Jesus Delgado profile picture
Jesus Delgado
Google star 1Google star 2Google star 3Google star 4Google star 5
This group is amazing. I had a very unique tech issue and you can tell they really care about solving your problems. I would highly recommend their services to anyone!
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Nancy Dagher profile picture
Nancy Dagher
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew always goes above and beyond.
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Lisa Power profile picture
Lisa Power
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a fantastic experience with Andrew! He helped me set up all of my speakers, Google WiFi points, and Nest products in my new home. He did an excellent job, and I highly recommend his services!
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Henry Bowles profile picture
Henry Bowles
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department is brilliant: They resolved my IT issue quickly and were a delight to work with. I highly recommend them!
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roger vaughn profile picture
roger vaughn
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew really knows his stuff. He solved my computer virus problem & cleaned it up.
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Monty Sanitation profile picture
Monty Sanitation
Google star 1Google star 2Google star 3Google star 4Google star 5
I had the pleasure of working with Andrew, and I can't recommend him enough. His knowledge of everything tech and computer-related is truly exceptional. Whether it's troubleshooting, explaining complex concepts, or helping with the latest tech trends, Andrew knows it all. What sets him apart is his ability to break down complicated topics in a way that's easy to understand, no matter your level of expertise. Not only is Andrew highly skilled, but he also genuinely cares about his work and the people he helps. He's always available to assist, and his responses are immediate there's no waiting around. It's clear that he takes pride in delivering top-notch support and ensuring
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Timothy Ashley profile picture
Timothy Ashley
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did excellent work for us in upgrading our Wi-Fi system. On time and very thorough. We’d highly recommend his services!
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john profile picture
john
Google star 1Google star 2Google star 3Google star 4Google star 5
Today , Andrew Panek of The Tech Department came to my home to resolve my tech problems.He fixed then quickly and efficiently. I certainly want to recommend him and his firm for your needs.
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Steve Baltas profile picture
Steve Baltas
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew and his team were timely, professional and courteous. I would highly recommend them for your next job.
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sue phelan profile picture
sue phelan
Google star 1Google star 2Google star 3Google star 4Google star 5
Needed both my new dell desktop printer and monitor installed! Andrew was awesome and did a great job for us! Also helped set up some programs and get rid of bloatware that comes pre loaded! Up and running smoothly with no issues and done in timely manner! Would highly recommend!
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Ruth Oliva profile picture
Ruth Oliva
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a great experience with Andrew. He arrived right on time for the appointment and quickly diagnosed and fixed my computers. Very professional, knowledgeable, and efficient. Everything is working perfectly now! Highly recommend his services.
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James Pianowski profile picture
James Pianowski
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew from Tech Department is an absolute professional with regards to IT, Security cameras, Installation of a new long-range access point, network reconfiguration & optimization. Pricing is fair and honest. Andrew provided assistance with connecting devices to the network, ensuring seamless integration and functionality. I would not hesitate to use Tech Department for all network needs and repairs, I would highly recommend Tech Department's services.
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Marc-André LeBlanc profile picture
Marc-André LeBlanc
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew went above and beyond to fix my computer issues. Would absolutely recommend to anyone considering his services.
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Arlene Garrity profile picture
Arlene Garrity
Google star 1Google star 2Google star 3Google star 4Google star 5
On time, and timely very good computer help! Pleased! Chuck Garrity Great follow up also!
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Martin Barnes profile picture
Martin Barnes
Google star 1Google star 2Google star 3Google star 4Google star 5
Called them with a computer problem and was given free advice over the phone that solved the issue. Great service!
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Charles Koors profile picture
Charles Koors
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did great job setting up my new computer and straightened out problems I was having with emails and other programs.
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Stephen Goglia profile picture
Stephen Goglia
Google star 1Google star 2Google star 3Google star 4Google star 5
These guys are the best. If any doubt of what to do, who to use - this is the jackpot. Communication, estimate, execution, clean, professional - amazing in every way. Thank you Andrew and Mario.
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Richard Marchisio profile picture
Richard Marchisio
Google star 1Google star 2Google star 3Google star 4Google star 5
This young man did a terrific job for me - very clean very neat and very quick. I will keep him permanently available for my source for computers and technology thank you.
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victor adames profile picture
victor adames
Google star 1Google star 2Google star 3Google star 4Google star 5
I live in a remote area and hired this company to evaluate and connect a system that can give me optimal cell phone and internet access and they did an excellent job would highly recommend
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jim nelson profile picture
jim nelson
Google star 1Google star 2Google star 3Google star 4Google star 5
andrew was vary helpfull and got my computers working also figured out my passwords pins and apps to install
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sphhwy115 profile picture
sphhwy115
Google star 1Google star 2Google star 3Google star 4Google star 5
I just had the pleasure of meeting Andrew from Tech Dept. I was having issues with my Google Nest Gen 2 which I just bought. I installed it but couldn't get the chime to work. Andrew figured it out and got everything running perfectly. Thanks Andrew!
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Peter Heerwagen profile picture
Peter Heerwagen
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is personable and open minded. At the same time, he is professional and knowledgeable in IT matters. I have enjoyed working with him and highly recommend his services.
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T. M. (TruthBeTold) profile picture
T. M. (TruthBeTold)
Google star 1Google star 2Google star 3Google star 4Google star 5
I was having a problem connecting my HDMI 2.0 Dolby Atmos headphones to my Xbox Series X. I googled search the Internet and came across this place called the Tech Department here in Naples Florida. After I talked to a very nice gentleman named Andrew, he was at my house within an hour and connected my Headphones within 30 minutes and he also reconnected my stereo so it would have a clearer and more pronounced sound. This guy is a freaking genius when it comes to anything electronics or computer or Internet related. I will be calling him in the future for my electronic connections. Thanks again Andrew.
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Neftali Triana profile picture
Neftali Triana
Google star 1Google star 2Google star 3Google star 4Google star 5
I"m very satisfied with the service of Tech Department. My experience with them was excellent and specially Andrew is an "A Plus", I Highly recommend him. Neftali
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loraine miller profile picture
loraine miller
Google star 1Google star 2Google star 3Google star 4Google star 5
The GOAT. Quickly diagnosed and fixed multiple tech a/v issues. Including an installed Sonos system that others said was unfixable. Smart and nice. Highest recommendation.
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John McGlinchey profile picture
John McGlinchey
Google star 1Google star 2Google star 3Google star 4Google star 5
Great job consulting advising and installing home theater and networking solutions. Prompt efficient and professional!
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Terri Dolan profile picture
Terri Dolan
Google star 1Google star 2Google star 3Google star 4Google star 5
The Tech Department is professional and very knowledgeable with providing solutions. Andrew is great to work with
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Robert Dalton profile picture
Robert Dalton
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent work and sticks with the job until complete! Awesome!
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Rob audette profile picture
Rob audette
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a major problem and couldn’t find any help to fix it and I really wanted to build a digital calendar and get a programs that worked and there is no instructions and no help from companies and I finally reached Andrew and he came to me within an hour and he worked for two hours hard then he took it with him and he worked on it some more and he kept going until he had my calendar working perfectly within 24 hours I highly recommend his company Tech department and Andrew is the best.
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Bill Donovan profile picture
Bill Donovan
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was great. I called him in the morning and he arrived promptly in the afternoon. I had an issue with a soundbar not connecting to the TV. I had previously spent two hours on the phone with Sonos tech support with no success. Within ten minutes Andrew had diagnosed the problem and made the correction. He then spent time with us on other TV related problems and fixed them all. I highly recommend him and would use him again.
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Gary Sanders profile picture
Gary Sanders
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew and his company are terrific. Very responsive, and extremely patient. the expertise and guidance in updating and installing was absolutely terrific. Gary
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craig mccormack profile picture
craig mccormack
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is a consummate professional. He is very meticulous and professional. His installation was flawless. I highly recommend his company.
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Collin K profile picture
Collin K
Google star 1Google star 2Google star 3Google star 4Google star 5
My experience with Tech Department was very positive. Andrew diagnosed the challenges I was having with my WiFi and TVs, recommended a network upgrade, and successfully implemented the solution. He was knowledgeable, professional, and timely. I highly recommend him.
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joanne mcbean profile picture
joanne mcbean
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly recommend! Andrew was very responsive, knowledgeable and friendly. He fixed our home audio issue quickly. Will definitely use Andrew again in the future for any technology issues. Joanne M
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Brian Belski profile picture
Brian Belski
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew has been an amazing resource for my home in Naples. He is excessively proficient in his knowledge of technology and electronics, not to mention trustworthy , conscientious and honest. Andrew routinely goes above and beyond “the ask” and does a wonderful job explaining complex projects and making the conclusions “easy.” Thanks for everything Andrew!
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Tracey Harris-Bennett profile picture
Tracey Harris-Bennett
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was simply OUTSTANDING! Quite the professional and very knowledgeable. Highly recommend! Thank you!
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Roy Hynan profile picture
Roy Hynan
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department performed a complete update to all of my network & did a spectacular job on time & on budget. Andrew led his team to a completely seamless update & the entire house runs perfectly. I would highly recommend Tech Department & will continue to use them in the future.
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Paul Schuerbaum profile picture
Paul Schuerbaum
Google star 1Google star 2Google star 3Google star 4Google star 5
Called Tech Department before normal working hours and they picked up the phone and rearranged their schedule to help me that same day! Excellent service and even provided me some insight on other issues as well. Would DEFINITELY use them again and refer to any of my friends & family. Paul
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Allison Rae profile picture
Allison Rae
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew showed up and solved my problem. Knowledgable, efficient and a pleasure to work with. THANK YOU.
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eddy murphy profile picture
eddy murphy
Google star 1Google star 2Google star 3Google star 4Google star 5
tech department was the best phone call i made since moving to florida. the appointment was very informative and corrected all my technical issues.i fully recommend tech dept to anyone.
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Elaine Reed profile picture
Elaine Reed
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was outstanding! Efficient, professional, friendly, and fair. I'd hire him again without reservation.
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Monica Delavega profile picture
Monica Delavega
Google star 1Google star 2Google star 3Google star 4Google star 5
Don’t look any further. Andrew is a professional who knows what he is doing. Great service, punctual, and knowledgeable. Finding someone this reliable is a gem!
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edward wegryn profile picture
edward wegryn
Google star 1Google star 2Google star 3Google star 4Google star 5
+0
The entire process working with the “Tech Department” was a flawless experience. As a residential consumer, it’s difficult to select a vendor you can trust. This is how the trust was earned. The webpage was clear & concise explaining the networking/Wi-Fi services. After I submitted a contact request from the webpage, I got an immediate and professional response with a follow-up call to discuss the scope of work and equipment needed for the installation. My installation involved installing a modem, wireless wi-fi and a switch for Ethernet connections. All equipment was mounted in the in-wall Legrand data box, along with network cables and power cables in a secure, structured manner with a clean, organized look (a thing of beauty!). All equipment was tested for connectivity to ensure it worked with my existing SimpliSafe, Sonos, TV’s, Printer, Apple & Widow devices, MyQ garage door opener and Pentair pool system.
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Pamela Stewart profile picture
Pamela Stewart
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew with Tech Department could not have been more proficient, professional, prompt and knowledgeable. He is my go-to guy for all my computer and networking needs.
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William Wolf profile picture
William Wolf
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is Great. Responsive , Knowledgeable and Fairly priced. He assess the situation provides options and helps solve any issues fairly and economically. I would recommend Tech Department for the simple or complex issues!
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Amanda Hatton profile picture
Amanda Hatton
Google star 1Google star 2Google star 3Google star 4Google star 5
Fast efficient excellent service! Fixed my internet & tv did a great job. Thank you!!
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Karen Brown profile picture
Karen Brown
Google star 1Google star 2Google star 3Google star 4Google star 5
Knowledgable, respectful in your home, and overall pleasant!
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Steve Lyons profile picture
Steve Lyons
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew is very knowledgeable and easy to work with.
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Rita Hirschman profile picture
Rita Hirschman
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was on time courteous and very knowledgeable. I would recommend him to anyone. Great service.
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John Hooley profile picture
John Hooley
Google star 1Google star 2Google star 3Google star 4Google star 5
I am fairly computer literate, but Windows 11 made my music server and other computer inaccessible. Andrew came within 2 hours on a Saturday and resolved the issue. It needed a fundamental IP address from the C prompt. Way beyond my capabilities. I cannot recommend him highly enough.
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glenn walters profile picture
glenn walters
Google star 1Google star 2Google star 3Google star 4Google star 5
Very happy with this service. Technician listened to our description of problems, was very understanding, knowledgable, and efficient. All problems were resolved. Highly recommend him.
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Ralph Lotito profile picture
Ralph Lotito
Google star 1Google star 2Google star 3Google star 4Google star 5
can't recommend enough. thoroughly knowledgeable and extremely helpful.
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Brent Miller profile picture
Brent Miller
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent communication, service, and fair pricing! Easily connected my Wi-Fi to the homes built in extenders. Highly recommend!
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sara comer profile picture
sara comer
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew Panek was incredibly helpful. He was able to fit us in with an emergency appointment. He explained how to work all of our devices and provided the upgrade options and is making sure all equipment is updated and the new equipment is installed before our guests arrive. Thank you Andrew!
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John Koritko profile picture
John Koritko
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew Panek is my new hero. We rented a very expensive condo right on 5th ave in Naples for a month and none of the 4 tvs worked. 3 days of no TV in $20k rental? The realtor contacted the owner in California and he found Andrew on the web. Andrew came immediately on a Sunday and got us fixed in an 2 hours. Nicest young man and a great IT professional.Dont hesitate. Internet related Problems call Andrew Panek.Thank you
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Bill Killgore profile picture
Bill Killgore
Google star 1Google star 2Google star 3Google star 4Google star 5
My internet went down while renting a condo in Naples, Florida. There was urgency to get up and running smoothly as my wife was working remotely. Fortunately, someone highly recommended Andrew with the Tech Department the same morning of going offline due to multiple router, modem and connection issues. Within a short period, Andrew came out with a friendly and confident solutions on the spot. Thank you again Andrew for helping us and resolving the problem in such a professional and timely way.
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Joe profile picture
Joe
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew knows his craft. Smart, efficient and thorough.
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Jeff Schlesinger profile picture
Jeff Schlesinger
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew very quickly responded to my call for help, and was able to come to my location promptly. I had a number of issues with my computer and he expertly put me back on the road again. Very nice guy, smart and absolutely knows his stuff. He provided excellent advice, and fixed many issues I had with my mac. I Highly recommend Andrew, and he will be the person I contact if any other issues pop up. He took an interest in what I needed from the computer for my businesses to run more efficiently. Thank you Andrew!
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J B profile picture
J B
Google star 1Google star 2Google star 3Google star 4Google star 5
Their services are unparalleled …from upgrading my WiFi to installing my new home theater and audio system,, every step was handled with precision and expertise…..highly recommend !!
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Kerry Kendrick profile picture
Kerry Kendrick
Google star 1Google star 2Google star 3Google star 4Google star 5
"The Tech Company (Andrew) did an outstanding job installing my home theater system. The technicians were professional, knowledgeable, and efficient. They carefully set up the surround sound, mounted the projector, and ensured all the components were seamlessly integrated. The attention to detail in cable management and optimizing the audio-visual settings was impressive. The result is a truly immersive entertainment experience. I highly recommend The Tech Company for their expertise and excellent service."
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Alexander Nezis profile picture
Alexander Nezis
Google star 1Google star 2Google star 3Google star 4Google star 5
Tech Department did an excellent job installing and tuning my multi-room audio setup! I can now stream music to multiple rooms at the same time without drop outs. They guided me from beginning to end; from selecting the right equipment for my setup, to helping me integrate all my music services. They also spent time to show me how to use the equipment, along with answering questions about inputs after installation was completed. I highly recommend Tech Department, as they go above and beyond to make sure I am satisfied with the results. Will definitely use the same service to setup my surround sound at my next residence!
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Mike C profile picture
Mike C
Google star 1Google star 2Google star 3Google star 4Google star 5
I had an exceptional experience with Andrew from Tech Department who displayed remarkable expertise and professionalism. His ability to swiftly identify and resolve my connectivity issues allowed me to continue my vital, on site communications with my customers. Beyond his technical proficiency, he offered proactive insights to optimize my IT infrastructure and prevent future issues. I highly recommend his services to anyone.
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Stan Forbes profile picture
Stan Forbes
Google star 1Google star 2Google star 3Google star 4Google star 5
This Guy is good ...I've used others in the past , but Andrew knows his stuff .. I couldn't even consider anybody else...if you have any issues with IT stuff ...this is your guy ...Thank you Andrew, Stan Forbes
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Mateusz Zamorski profile picture
Mateusz Zamorski
Google star 1Google star 2Google star 3Google star 4Google star 5
Working with Tech Department for our home automation project has been an exceptional experience from start to finish. Their team provided a thorough and insightful consultation, taking the time to understand our preferences and lifestyle. The installation process was seamless, and their expertise ensured that every smart device was integrated flawlessly.
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Antonio Lee profile picture
Antonio Lee
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew, owner of TECH DEPARTMENT, assisted my family with our home computer system, internet system, and hooked up a new TV to the internet and it was an amazing experience. Andrew answered my call immediately and turned my tech troubles into smooth sailing. I had to call the next day to get an explanation about the computer, and Andrew took the time to walk me through the process. I am truly grateful for his professional, and very friendly service, and highly recommend for any home tech needs.
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Sandy Thaxton profile picture
Sandy Thaxton
Google star 1Google star 2Google star 3Google star 4Google star 5
Was the only company that I didn't have to leave a message with and wait for a returned call. Anthony came the next day. We were in a rental house when our internet stopped working and we had no access to the Internet provider / passwords. Anthony was able to work through it and got everything working again. A very responsive, knowledgeable and dependable company!

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